Frequently Asked Questions

When will I receive my report?

Once you've had your assessment and follow up, we will send you your draft report to check factual accuracies. We will then send you your official report within 72 hours.

When will I get a medication consultation?

After discussing next steps in your follow up appointment you can get in touch with us to book your initial consultation - this can happen within a matter of days. We will work to suit your needs.

Does the child need to present?

Developmental history/ parent consultation: We strongly advise children under age 16 not to be present for these as we want to gain a thorough understanding of the child's early years, strengths, challenges and potential trauma which any be difficult to convey to a practitioner in front of them.

Is there parking at the clinic?

Yes. We have visitor parking available for up to 3 hours. Plenty of time for you to park for your assessment, with time before and after.

My child is/ I am struggling to take medication, what can I do?

For struggling to physically take the medication, please try;

Taking pills with water, or juice.
Ask them to lean their head forward, not back! Tipping back is the natural reaction but can cause people to feel like they are choking.
Practice with small sweets or bits of bread, and increase until they are comfortable at the size of the pill.

DO NOT tamper with your medication without consulting your prescriber, as some are modified release and tampering.

For refusing to take the prescribed medication

Medication refusal is common and may signal a need for more autonomy or communication. Advice for these situations are;
Listen more than you speak: Ask open-ended questions (“How do you feel about your medicine?” “What bothers you most about it?”).
Validate their feelings: Let them know you respect their opinions and experiences.
Avoid ultimatums: Collaboration, not confrontation, works best.
Involve your child in decisions: Give them age-appropriate choices, such as timing/format of medication, or whether to try scheduled “medication holidays”.

Do parents need to be present for assessment?

Combined part 2: We ask accompany children to appointments, but we advise them to wait in our waiting room once your child is settled with the practitioner.

I’m experiencing side effects (nausea, irritability, tearfulness) is this normal?

Experiencing side effects while trying a new medication is common and expected, however the medication’s benefits should always outweigh the side effects.

Common side effects:

Methylphenidate immediate release common side effects: Reduced appetite, insomnia, headache, increased heart rate

Methylphenidate modified release common side effects: Reduced appetite, insomnia, headache, increased heart rate

Lisdexamfetamine Modified release common side effects: Decreased appetite, dry mouth, insomnia, weight loss

Dexamfetamine Immediate release common side effects: Appetite loss, mood swings, dizziness, insomnia

Atomoxetine common side effects: Fatigue, dry mouth, nausea, mood swings

What can I do to mitigate side effects?

Sleep disturbances:

Discuss strategies for improving sleep hygiene, such as maintaining a consistent bedtime and avoiding stimulants late in the day
Adjust medication timing to earlier in the daya
If issues persist, contact the clinic to book in an appointment to explore non-stimulant options.

Weight loss/appetite suppression:

Encourage regular, balanced meals and consistent meal times
Suggest taking medication with or immediately after food
Consider implementing medication-free days, if clinically appropriatea
Monitor weight trends; if persistent issues arise, contact the clinic to book in an appointment to look at dose adjustments or alternative treatments

Medication losing efficacy

Confirm adherence to the prescribed regimen and evaluate lifestyle factors such as stress, diet, and sleep
Screen for co-occurring conditions such as anxiety or depression
Consider a temporary medication holiday, if appropriate.
If no improvement, please contact the clinic to book in an appointment to explore alternative medication options.

Please get in contact with the clinic and your general practitioner if you are experiencing any of these symptoms:

significant weight loss — unexplained reductions of more than 5% of body weight;
new cardiac symptoms — if cardiac symptoms resolve after discontinuing the medication, it is recommended to explore alternative treatment options;
severe psychiatric symptoms — including suicidal ideation or anxiety that cannot be managed in primary care;
difficulty managing symptoms — despite optimal dosing, symptom control remains inadequate;
unmanageable side effects — persisting issues that cannot be resolved in primary care; and
medication concerns — any suspicion of misuse or diversion.

How do I take out pages from my Report to share with employers or school?

Please open your report, click ‘print’ and change the printer to ‘Save as PDF’.
Under ‘Pages’ you should have an option to select specific pages. Use this feature to select specific pages. For example, if you wanted to take your Outcome Summary (Page 3) and your Recommendations (e.g, page 14 to 18) you would put in 1-3,14-18.
Once you have selected the pages you want to keep, please click ‘Print’ and it will save.

Yoga FAQs

Do I need to be flexible to start yoga?
No! Flexibility comes from practicing yoga, not before. Yoga is for all body types and ability levels.

What style of yoga is it?
The yoga offered is fully personalised and adaptive, ranging from very gentle, restorative, and therapeutic practices to more physically challenging, strength-building sessions, depending entirely on the guest’s needs, experience level, goals, and energy. Sessions may include mindful movement, mobility work, breathwork, relaxation, or more dynamic flowing sequences. Each session is designed in real time to support where the guest is physically and emotionally that day.

What are the benefits of yoga?
Yoga can improve flexibility, strength, posture, balance, mobility, improve the health of all systems of the body, reduce stress, improve sleep, and support mental health.